Effective Date: 15/04/2024
Introduction:
At BITS PANINDIA, we value the privacy of our delivery partners and are committed to protecting their personal information. This privacy policy explains how we collect, use, and disclose personal information from our delivery partners when they use our application.
Information We Collect:
- Personal Information: We collect personal information such as name, email address, phone number, and login credentials when a delivery partner registers for an account on our application.
- Location Information: We collect location information from GPS, Wi-Fi, and cellular data to provide real-time location tracking and optimize delivery routes.
- Device Information: We collect device information such as device type, operating system, and device ID to ensure compatibility and improve app performance.
- Log Data: We collect log data, including usage patterns, crash reports, and other diagnostic data, to improve app stability and troubleshoot issues.
How We Use Your Information:
- Account Management: We use personal information to create and manage delivery partner accounts, including authentication and authorization.
- Delivery Management: We use location information to optimize delivery routes, allocate orders, and provide real-time tracking updates.
- Communication: We use contact information to communicate with delivery partners regarding orders, promotions, and other important updates.
- Analytics and Improvement: We use log data and device information to analyze usage patterns, identify trends, and improve app performance.
Data Sharing:
- Third-Party Service Providers: We share personal information with third-party service providers, such as payment gateways, to facilitate transactions and order fulfilment.
- Business Partners: We share location information and log data with business partners, such as restaurants and retailers, to optimize delivery operations and improve customer experience.
- Legal Compliance: We share personal information with law enforcement agencies and regulatory bodies to comply with legal obligations and protect our rights.
Data Security:
- Encryption: We encrypt personal information in transit and at rest using industry-standard encryption protocols.
- Access Control: We implement strict access controls, including secure authentication and authorization, to restrict access to personal information.
- Data Backup: We maintain regular backups of personal information to prevent data loss in case of system failures or data breaches.
Data Retention:
- Personal Information: We retain personal information for as long as the delivery partner's account is active or as required by law.
- Location Information: We retain location information for a limited period to improve delivery operations and optimize routes.
- Log Data: We retain log data for a limited period to troubleshoot issues and improve app performance.
Changes to This Privacy Policy:
We reserve the right to update this privacy policy at any time. We will notify delivery partners of any significant changes by email or in-app notifications.
Contact Us:
If you have any questions or concerns about this privacy policy, please contact us at 9910253255/ bitspanindia.com.
By using our website and application, delivery partners acknowledge that they have read, understood, and agree to be bound by this privacy policy.
Note that this is just a sample and
should be reviewed and customized according to your specific use case and legal
requirements. It's also a good idea to consult with legal experts to ensure
compliance with applicable data protection regulations.